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工作机会

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Integration Officer

Location: Malta

We're always on the lookout for talented, dedicated, passionate professionals who will thrive in our fast-paced, exciting and international environment.

If you enjoy being a part of a team, yet know how to shine on your own, if you are inspired by the thought of helping to provide a NextGen service used by leading online businesses worldwide — you'll fit right in at Credorax.

Join us at Credorax, where great ideas are created, encouraged and rewarded. Share available positions and get credit for your referrals!

Description

The Finaro Integration team is responsible for helping our customers develop and implement their designed payment solution.

 

Description

After gaining a detailed knowledge of Finaro’s systems and technology you will;

·      Work with our customer’s developers in the testing environment, to help them implement Finaro products and services, in accordance with our APIs and technical specifications.

·      Answer questions and guide customers (typically via Slack) during their implementation process.

·      Troubleshoot reported technical issues or difficulties, identify the root-cause and provide solutions (including debugging of programming codes).

·      Take ownership of any reported errors/bugs until a satisfactory resolution is achieved.

·      Pro-actively monitor the client’s development progress and document all activities until the project is successfully completed.

·      Ensure that all integrations are completed efficiently and to a high standard, to ensure successful payment processing after the customer goes live.

·      Monitor and support the customer as they transition to the live payment processing environment.

·      Provide a technical handover to affiliate teams to make sure everyone is aware of the implementation details.

Requirements

Requirements

·      Previous experience in a customer service / technical support / testing role would be considered an asset.

·      Have good interpersonal skills for building relationships with colleagues at all levels.

·      Be technical minded and be able to problem-solve.

·      Be able to prioritise and multitask whilst delivering high-quality standards.

·      Be fluent in English, both written & spoken.

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